Privacy policy

Privacy Policy of the Smarter-Machines Online Store

1. General Information

This Privacy Policy defines the rules for processing personal data by the Smarter-Machines online store, operated by:

S.M.ART Sp. z o.o.
ul. Solec 156
05-532 Baniocha, Poland
VAT ID: 7162817924
REGON: 363188494
KRS: 0000590639

The data controller takes special care to protect the interests of data subjects and ensures that personal data are:

  • processed lawfully,
  • collected for specified, lawful purposes,
  • accurate and adequate,
  • stored no longer than necessary.

2. Data Controller

The data controller is S.M.ART Sp. z o.o.
You can contact the controller via e-mail: smarter@smart-machines.pl.

3. Scope of Processed Data

As part of the online store’s operations, we process the following data:

  • First and last name
  • E-mail address
  • Delivery address
  • Phone number
  • Billing information: VAT ID, company name, registered address
  • Payment information (if applicable, transmitted via payment operators)

Providing data is voluntary but necessary to process the order.

4. Purposes of Data Processing

Personal data are processed for the following purposes:

  • Fulfillment of orders placed in the online store
  • Issuing invoices or receipts
  • Handling complaints and returns
  • Contact regarding order fulfillment
  • Sending commercial information (if the user has consented to a newsletter)
  • Managing a customer account (if the user has created one)

The legal basis for processing may include:

  • Art. 6(1)(b) GDPR – performance of a contract
  • Art. 6(1)(c) GDPR – legal obligation
  • Art. 6(1)(f) GDPR – legitimate interest of the controller (e.g., protection against claims)
  • Art. 6(1)(a) GDPR – user consent (e.g., newsletter subscription)

5. Data Recipients

Data recipients may include:

  • Courier and postal companies delivering orders
  • Payment operators (e.g., PayU, Przelewy24, Stripe)
  • Accounting companies servicing the store
  • Hosting and software providers for the store
  • Marketing service providers (if the customer has consented to marketing activities)

Personal data are not transferred outside the European Economic Area (EEA) unless explicitly stated.

6. Data Retention Period

Data will be stored:

  • For the period necessary to fulfill the order and tax obligations (at least 5 years)
  • Until consent is withdrawn (if data are processed based on consent)
  • For the duration of the customer account, and after deletion – for a period consistent with limitation periods for claims

7. Rights of the Data Subject

You have the right to:

  • Access your data
  • Rectify your data
  • Delete your data (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time (without affecting the lawfulness of prior processing)
  • File a complaint with the President of the Personal Data Protection Office (UODO)

8. Cookies

The store uses cookies for:

  • Ensuring the proper functioning of the store
  • Analytical and statistical purposes (e.g., Google Analytics)
  • Marketing purposes (if the user has consented)

You can manage cookies in your browser settings.

9. Changes to the Privacy Policy

The administrator reserves the right to make changes to the Privacy Policy. The updated version will be published on the store’s website with the relevant date.